To make sure we can support you please select the relevant branch. For Press and company administration please contact Head Office.

If you are having trouble activating your membership card, or other problems, please click here for help to view our FAQ before you contact us.

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We at The Role Play Haven are dedicated to ensuring you enjoy the time you spend with us. However, if you do encounter any problems or feel there is an issue that needs to be addressed, please do not hesitate to contact us to give us feedback. Also, our member representatives are always available to support you on games night at individual branches.

Your query or concern will be sent to the Head Member Representative and depending on query forwarding to the relevant branch to be addressed at their next Committee Meeting, which will be represented by the branch’s Member Representative. However, if the matter is urgent it will be dealt with immediately.

Your name will not be used and will not be made public in any way. All complaints are treated professionally, confidentially and with utmost concern.

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