Returns & Replacements

If you have a problem with your order we will do everything we can to sort it out for you.

Please note the following:

• We will replace damaged products free of charge, or you can have a refund. We will require photographic evidence of the damage.
• Physical orders can be cancelled and refunded before they are shipped, but if the product includes downloadable content, that you have downloaded, the cost will be deducted from the value of the refund
• If you wish to return a product you will have to pay to return it to us, once it’s received and verified in same condition it was purchased then a refund can be made.
• Print on demand clothing -. Each of garments is printed specifically to order, just for you. As a result, we cannot accept returns except in case of damages. Please note garments ship separately for any other orders.

Please see our Terms & Conditions for more details.

If you would like to discuss or replace your items please go to: https://rphaven.co.uk/contact-us/